GALACTIC
TRADER

Frequent Asked Questions


My program gives me a message saying "Can't find the key". What do I do?
I use Quote.com as my data vendor but I'm not getting data for QQQ. What do I do?
HOW TO GET LATEST QUOTE.COM FILES?
Quick start instructions.
I have 10 years of data but can see only 2 months. How increase the number of bars?
What are these 2 green squares on the screen?
What is a group?
How to preserve my data when changing computers?
The data feeder is working but the program is not collecting data?
How can I make continuous contracts?
Changing real time data feed
How to create an end of day chart?
How to split a stock?
How to change the default exchange?
How to import ascii data?
How to export ascii data?
How to stop or begin the beep for the real time ticks?
How to edit a bar?
How to use the Templates?
How to use the Trend Lines alarms?
How to use the Least Square Channel alarms?
What is and how to use the Box Information tool?
How to do a scan?
Where I can get information of the Patterns Indicators that are in the program?
I don't know what the contract specifications are for the symbol I want to trade. What do I do?
What to type on trading times for the SP Mini and Nasdaq Mini all sections (GLOBEX)?
We are in April and my futures contracts that I have for the month of March are not on the list. Where are they?

 

I use Quote.com as my data vendor but I'm not getting data for QQQ. What do I do?

QQQ and any other symbol from AMEX you must use the exchange~symbol as a symbol.
Example AMEX~QQQ, AMEX~SPY
Note that on the Fibonacci Trader you must use ~ and not : as in the QCharts program.

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My program gives me a message saying "Can't find the key". What do I do?

1) make sure your security key is plugged into the parallel port of your computer.
2) Download the drivers for the key and install it, click here to download.

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